Terms of use
Welcome to Bikility – A Website for self-driving motorbike rentals. Before you continue to use our Website and Services, you should read and understand the following terms and conditions. By using our Website and Services, you agree and comply with these Terms and Conditions, including Privacy and Security Policy.
Purpose of Use
Intermediate Connection Platform
This website is developed to provide an intermediary platform connecting the motorbike renters (the "Lessee") and the motorbike owners (the "Owner"). The main objective is to create a conducive, safe and reliable environment for them to conduct motorbike rental transactions.
Intermediary role
Our website is an intermediary and we do not participate in renting motorbikes or managing the quality of services provided by the Owner. We are not responsible for the quality of service, the technical condition of the motorbike, or any disputes that may arise between the Lessee and the Owner.
User Responsibilities
By using our website and services, the Lessee and the Owner both understand and agree that we are not a part of the motorbike rental process. We do not check, confirm or certify the accuracy of the information provided by the Lessee or Owner on the website. All the transactions and the activities between the Lessee and the Owner are their responsibility and are entirely based on their personal status.
Usage Agreement
By using our website and services, you agree to comply with the terms and conditions set forth in the Usage Agreement. We recommend that you carefully read and understand these terms before proceeding to use our website and services.
Subjects Use
Our website and services are dedicated to those who are legally qualified to sign agreements and carry out corresponding transactions in accordance with the law. By using our website and services, you undertake that you are in the legal age and ability to engage in the transactions on the Website.
Changes and Updates
We reserve the right to change or update the terms and conditions of the Usage Agreement without prior notice. Your continued use of the site and services following any changes constitutes your agreement to such changes.
Registration and Accounts
Registration and Account Creation Process
In order to take advantage of our service, you need to go through the registration process and create an account on the website. During the registration process, you will be asked to provide personal information and details as required. This information includes your name, email address, contact phone number, and other necessary information.
Account and Login Information Security
You are responsible for maintaining the confidentiality and security of your login information, including your username and password. You are not allowed to transfer, share, or assign your account to any other user or third party. You agree to be responsible for any activity that occurs under your account and to immediately notify us of any unauthorized or suspected use of your account.
Accurate and Complete information
You undertake to provide accurate, complete, and up-to-date information during the registration process and when using our services. You agree that the provision of false or inaccurate information may result in the suspension or termination of your account and the restriction of your use of the service.
Age Restriction
Our website and services are only available to persons of legal age to sign agreements and enter into transactions as required by law. By registering and using our services, you represent that you are old enough to participate in the activities on the website.
Consent and Acceptance
The process of registering and creating your account on the website is deemed to be an agreement and acceptance of the terms and conditions set out in our Usage Agreement. You understand that failure to comply with these terms may result in the suspension or termination of your account.
Account Logout and Cancellation
You have the right to log out of your account at any time and also the right to request cancellation of your account. Account cancellations may be required to follow specific procedures and conditions set forth by us.
Motorbike Rental Transaction
Conditions of Service Use
When you choose to use the website to rent a motorbike, you must comply and implement with the following terms and conditions relating to the rental and use of services:
Compliance with Laws:
You undertake to comply with all laws, regulations and rules relating to the rental of vehicles and use of services on the website.
Agreement with the vehicle Owner:
When making a rental transaction, you consent and agree to the terms and conditions set out by the vehicle Owner. This may include rental price, rental duration, security deposit, insurance requirements, and other conditions related to the rental.
Rights and Responsibilities:
You must understand that renting a vehicle and using the service is a direct transaction between you and the vehicle Owner. We are not responsible for the execution of the transaction, the quality of service, or any disputes that arise between you and the vehicle Owner. It is solely your responsibility to ensure that you comply with the conditions and agreements made during the rental process.
Motorbike Rental Fee and Other Agreements
Agreement Between You and the Vehicle Owner:
Motorbike rental fees and other conditions related to the motorbike rental will be agreed between you and the vehicle Owner through our website. You must review and understand the conditions and involved costs before making a rental.
Payment:
When you make a motorbike rental transaction, you must comply with the payment process specified on the website. You agree to pay the full amount of the rental fees and other fees agreed upon.
Cancellation of Transaction:
In case you want to cancel your rental, you must comply with the regulations and cancellation policy of the vehicle owner. Any changes, adjustments or cancellations of transactions must be made through our website in accordance with the regulatory process.
Rights and Responsibilities:
You must understand your rights and responsibilities in the process of renting a motorbike and using the service. We are not responsible for the identification, implementation or resolution of disputes relating to the motorbike rental between you and the vehicle Owner.
Reviews and Feedback:
After completing your rental, you may be asked to provide reviews and feedback about your experience. This assessment and feedback may be made public on the website in support of other participants.
Responsibilities of the Motorbike Lessor
Personal Information and Registration
Accurate Information:
By registering and using our services, you undertake to provide accurate, complete and no cheating personal information. You understand that this personal information will be used to confirm your identity and facilitate your rental.
Update of Information:
You are responsible for updating your personal information on the website if there are any changes to ensure the accuracy and update of the information.
Compliance with Traffic Safety Regulations
Compliance with Traffic Law:
When using the service to rent a motorbike, you must comply with all regulations and traffic safety rules of the competent authority. You must not violate any regulations related to the control, operation and use of motorbikes on the road.
Safe Usage:
You undertake to use your motorbike safely and to comply with the rules of wearing a helmet, controlling speed, maintaining a safe distance, and all other safety measures during the rental and usage of a motorbike.
Environmental Protection:
You must ensure that the use of motorbikes does not harm the environment and comply with all regulations on environmental pollution and resource protection.
Accident Liability:
In case of an accident or incident related to the use of a motorbike, you must comply with the regulations and take necessary measures, including reporting immediately to the authorities and the Owner if necessary.
Local Regulatory Compliance:
You must comply with all local regulations and rules relating to the motorbike rental and use of services on the website.
Responsibilities of the Motorbike Owner
Accuracy of Motorbike Information and Rental Conditions
Motorbike Information:
The motorbike Owners are responsible for providing accurate, detailed and no cheating information about the motorbikes that are registered for rental on the website. This includes license plates, brand, model, year of manufacture, technical status, and any other details related to the condition and performance of the motorbikes.
Rental Conditions:
The owner must clearly describe the rental conditions, including the rental price, rental period, deposit (if any), and any special conditions that the Lessee needs to follow during the use of the motorbike.
Maintenance, Safety and Compliance with Traffic Regulations
5.2.1. Maintenance of Motorbikes:
The motorbike Owners must regularly maintain and keep the motorbike in the best condition, ensuring that all systems, parts and components operate efficiently and safely.
5.2.2. Traffic Safety:
The motorbike Owner must ensure that the motorbike is fully equipped with safety equipment including lights, brakes, signal lights and any other safety accessories as prescribed by the traffic management agency.
5.2.3. Compliance with Traffic Regulations:
The motorbike Owner must comply with all regulations and laws of the traffic management agency related to the control and operation of motorbikes, including speed, signal lights, and traffic signs.
5.2.4. Motorbike Insurance:
The motorbike Owner should purchase legitimate motorbike insurance to protect both the renter and the motorbike in case of an accident or breakdown.
5.2.5. Notice of Motorbike Condition:
Before delivering the motorbike to the Lessee, the motorbike Owner must notify of any technical condition or problem that may affect the safe use of the motorbike.
Fees and Payments
Motorbike Rental Fees and Other Charges
6.1.1. Fee Agreement:
The rental fees and any other fees related to the rental of a motorbike will be agreed upon and clearly displayed on the website during the course of your rental transaction. Information about the rental fee, deposit, service fee and any other related fees will be provided for your reference before confirming the transaction.
6.1.2. Payment of Fees:
When you make a rental transaction, you agree to pay the fees according to the payment method accepted on the website. We may ask you to provide payment information, including credit card or bank account information, to make payments for fees.
Service Fees
6.2.1. Service Fee:
We may charge a service fee from you when you use our website and services. This service fee may be applied to each transaction or in another predetermined way by clear notice on the website.
6.2.2. Payment of Service Fee:
When we apply a service fee, you agree to pay this fee using the payment method accepted on the website. Details about the service fee and how to pay will be provided clearly before you make a transaction.
Contract Termination
Termination by Term or Agreement
7.1.1. Expiry of the Cooperation Term:
This contract may be terminated automatically upon the expiry of the cooperation term defined in the contract or through a written agreement between both parties.
7.1.2. Termination Agreement:
Both parties have the right to agree to terminate the contract before the expiration time in writing. This agreement should be made and fully documented with the relevant conditions and procedures to ensure legitimacy and clarity.
Our Termination Right
7.2.1. Right to Termination:
We reserve the right to terminate or suspend the services of the website and application if you violate any of the terms and conditions in this contract or violate applicable laws. This right of termination may be exercised without prior notice and we are not liable for any damages or losses arising from this termination.
7.2.2. Suspension of Service:
We also reserve the right to suspend service provision temporarily or permanently if necessary to protect the security, safety or operation of the website and application. In this case, we will try to notify you as soon as possible and take the necessary measures to ensure the legality and clarity of this suspension.
Effective After Termination
After the termination of the contract, you must stop using the website and application and comply with the termination provisions under this contract. The terms and conditions of the contract may continue in force after termination if necessary to ensure the legality and clarity of the rights and obligations of both parties.
Security and Privacy
Commitment to Protecting Personal Information
Confidentiality of Personal Information
We are committed to protecting your personal information with the highest seriousness and respect. We follow the principles and regulations of our security and privacy policy to ensure the security and safety of the personal information you provide.
Collection of Personal Information
When you register and use our services, we may collect and store your personal information such as name, address, phone number, email address and other information related to the use of our services.
Use of Personal Information
The personal information you provide may be used to manage your account, confirm transactions, provide services, contact and notify you of service-related issues. We may also use your personal information to analyze and improve your experience on our websites and apps.
No Sharing Personal Information
We undertake not to share your personal information with any third party without your express consent, except where required by law or as necessary to perform services related to motorbike rental transactions between the Lessee and the vehicle Owner.
Information Security
We use state-of-the-art technology security measures to protect your personal information from unauthorized access, loss, or misuse. However, we cannot fully guarantee the security of information on the network and are not responsible for any loss or damage arising from unauthorized access to your personal information.
Control of Personal Information Right
You have the right to control your personal information and to update or correct it at any time through your account on the website or application.
Proceed in accordance with the Privacy Policy
We recommend that you carefully read and understand our privacy and security policy before providing personal information. If you do not agree to any of the terms of this policy, you should stop using our website and services.
Privacy Changes
We may update and adjust our privacy and security policies from time to time to reflect changes in the way we collect, use, and protect your personal information. These changes will be published on our website and app and take effect as soon as they are posted. By continuing to use the service after this change, you agree to the changes.
Applicable Law and Dispute Settlement
Applicable Law
The terms and conditions herein are subject to and governed by the laws in force in the Socialist Republic of Vietnam.
Dispute Resolution
9.2.1. In the event that a dispute arises out of or in connection with the use of our website and services, we prefer to take measures to resolve the dispute by negotiation and mediation.
9.2.2. If negotiation and mediation measures do not reach an agreement or do not resolve the dispute, any dispute or complaint shall be brought to settlement through a court of competent jurisdiction in the Socialist Republic of Vietnam.
9.2.3. The parties agree that the decision of the competent court in the Socialist Republic of Vietnam shall be final and binding on all parties concerned.
9.2.4. Various legal measures may be applied in accordance with the current law in the Socialist Republic of Vietnam to resolve disputes or complaints.
9.2.5. The provisions of this section do not affect the right of the Lessee or the vehicle Owner to participate in dispute resolution through other means as prescribed by law.
9.2.6. All costs arising from the dispute resolution process, including legal and attorneys' fees, shall be paid by the party causing the dispute in accordance with the regulations of the competent court.
Terms & Conditions of Use
Welcome to Bikility – A Website for self-driving motorbike rentals. Before you continue to use our Website and Services, you should read and understand the following terms and conditions. By using our Website and Services, you agree and comply with these Terms and Conditions, including Privacy and Security Policy.
Purpose of Use
Intermediate Connection Platform
This website is developed to provide an intermediary platform connecting the motorbike renters (the "Lessee") and the motorbike owners (the "Owner"). The main objective is to create a conducive, safe and reliable environment for them to conduct motorbike rental transactions.
Intermediary role
Our website is an intermediary and we do not participate in renting motorbikes or managing the quality of services provided by the Owner. We are not responsible for the quality of service, the technical condition of the motorbike, or any disputes that may arise between the Lessee and the Owner.
User Responsibilities
By using our website and services, the Lessee and the Owner both understand and agree that we are not a part of the motorbike rental process. We do not check, confirm or certify the accuracy of the information provided by the Lessee or Owner on the website. All the transactions and the activities between the Lessee and the Owner are their responsibility and are entirely based on their personal status.
Usage Agreement
By using our website and services, you agree to comply with the terms and conditions set forth in the Usage Agreement. We recommend that you carefully read and understand these terms before proceeding to use our website and services.
Subjects Use
Our website and services are dedicated to those who are legally qualified to sign agreements and carry out corresponding transactions in accordance with the law. By using our website and services, you undertake that you are in the legal age and ability to engage in the transactions on the Website.
Changes and Updates
We reserve the right to change or update the terms and conditions of the Usage Agreement without prior notice. Your continued use of the site and services following any changes constitutes your agreement to such changes.
Registration and Accounts
Registration and Account Creation Process
In order to take advantage of our service, you need to go through the registration process and create an account on the website. During the registration process, you will be asked to provide personal information and details as required. This information includes your name, email address, contact phone number, and other necessary information.
Account and Login Information Security
You are responsible for maintaining the confidentiality and security of your login information, including your username and password. You are not allowed to transfer, share, or assign your account to any other user or third party. You agree to be responsible for any activity that occurs under your account and to immediately notify us of any unauthorized or suspected use of your account.
Accurate and Complete information
You undertake to provide accurate, complete, and up-to-date information during the registration process and when using our services. You agree that the provision of false or inaccurate information may result in the suspension or termination of your account and the restriction of your use of the service.
Age Restriction
Our website and services are only available to persons of legal age to sign agreements and enter into transactions as required by law. By registering and using our services, you represent that you are old enough to participate in the activities on the website.
Consent and Acceptance
The process of registering and creating your account on the website is deemed to be an agreement and acceptance of the terms and conditions set out in our Usage Agreement. You understand that failure to comply with these terms may result in the suspension or termination of your account.
Account Logout and Cancellation
You have the right to log out of your account at any time and also the right to request cancellation of your account. Account cancellations may be required to follow specific procedures and conditions set forth by us.
Motorbike Rental Transaction
Conditions of Service Use
When you choose to use the website to rent a motorbike, you must comply and implement with the following terms and conditions relating to the rental and use of services:
Compliance with Laws:
You undertake to comply with all laws, regulations and rules relating to the rental of vehicles and use of services on the website.
Agreement with the vehicle Owner:
When making a rental transaction, you consent and agree to the terms and conditions set out by the vehicle Owner. This may include rental price, rental duration, security deposit, insurance requirements, and other conditions related to the rental.
Rights and Responsibilities:
You must understand that renting a vehicle and using the service is a direct transaction between you and the vehicle Owner. We are not responsible for the execution of the transaction, the quality of service, or any disputes that arise between you and the vehicle Owner. It is solely your responsibility to ensure that you comply with the conditions and agreements made during the rental process.
Motorbike Rental Fee and Other Agreements
Agreement Between You and the Vehicle Owner:
Motorbike rental fees and other conditions related to the motorbike rental will be agreed between you and the vehicle Owner through our website. You must review and understand the conditions and involved costs before making a rental.
Payment:
When you make a motorbike rental transaction, you must comply with the payment process specified on the website. You agree to pay the full amount of the rental fees and other fees agreed upon.
Cancellation of Transaction:
In case you want to cancel your rental, you must comply with the regulations and cancellation policy of the vehicle owner. Any changes, adjustments or cancellations of transactions must be made through our website in accordance with the regulatory process.
Rights and Responsibilities:
You must understand your rights and responsibilities in the process of renting a motorbike and using the service. We are not responsible for the identification, implementation or resolution of disputes relating to the motorbike rental between you and the vehicle Owner.
Reviews and Feedback:
After completing your rental, you may be asked to provide reviews and feedback about your experience. This assessment and feedback may be made public on the website in support of other participants.
Responsibilities of the Motorbike Lessor
Personal Information and Registration
Accurate Information:
By registering and using our services, you undertake to provide accurate, complete and no cheating personal information. You understand that this personal information will be used to confirm your identity and facilitate your rental.
Update of Information:
You are responsible for updating your personal information on the website if there are any changes to ensure the accuracy and update of the information.
Compliance with Traffic Safety Regulations
Compliance with Traffic Law:
When using the service to rent a motorbike, you must comply with all regulations and traffic safety rules of the competent authority. You must not violate any regulations related to the control, operation and use of motorbikes on the road.
Safe Usage:
You undertake to use your motorbike safely and to comply with the rules of wearing a helmet, controlling speed, maintaining a safe distance, and all other safety measures during the rental and usage of a motorbike.
Environmental Protection:
You must ensure that the use of motorbikes does not harm the environment and comply with all regulations on environmental pollution and resource protection.
Accident Liability:
In case of an accident or incident related to the use of a motorbike, you must comply with the regulations and take necessary measures, including reporting immediately to the authorities and the Owner if necessary.
Local Regulatory Compliance:
You must comply with all local regulations and rules relating to the motorbike rental and use of services on the website.
Responsibilities of the Motorbike Owner
Accuracy of Motorbike Information and Rental Conditions
Motorbike Information:
The motorbike Owners are responsible for providing accurate, detailed and no cheating information about the motorbikes that are registered for rental on the website. This includes license plates, brand, model, year of manufacture, technical status, and any other details related to the condition and performance of the motorbikes.
Rental Conditions:
The owner must clearly describe the rental conditions, including the rental price, rental period, deposit (if any), and any special conditions that the Lessee needs to follow during the use of the motorbike.
Maintenance, Safety and Compliance with Traffic Regulations
5.2.1. Maintenance of Motorbikes:
The motorbike Owners must regularly maintain and keep the motorbike in the best condition, ensuring that all systems, parts and components operate efficiently and safely.
5.2.2. Traffic Safety:
The motorbike Owner must ensure that the motorbike is fully equipped with safety equipment including lights, brakes, signal lights and any other safety accessories as prescribed by the traffic management agency.
5.2.3. Compliance with Traffic Regulations:
The motorbike Owner must comply with all regulations and laws of the traffic management agency related to the control and operation of motorbikes, including speed, signal lights, and traffic signs.
5.2.4. Motorbike Insurance:
The motorbike Owner should purchase legitimate motorbike insurance to protect both the renter and the motorbike in case of an accident or breakdown.
5.2.5. Notice of Motorbike Condition:
Before delivering the motorbike to the Lessee, the motorbike Owner must notify of any technical condition or problem that may affect the safe use of the motorbike.
Fees and Payments
Motorbike Rental Fees and Other Charges
6.1.1. Fee Agreement:
The rental fees and any other fees related to the rental of a motorbike will be agreed upon and clearly displayed on the website during the course of your rental transaction. Information about the rental fee, deposit, service fee and any other related fees will be provided for your reference before confirming the transaction.
6.1.2. Payment of Fees:
When you make a rental transaction, you agree to pay the fees according to the payment method accepted on the website. We may ask you to provide payment information, including credit card or bank account information, to make payments for fees.
Service Fees
6.2.1. Service Fee:
We may charge a service fee from you when you use our website and services. This service fee may be applied to each transaction or in another predetermined way by clear notice on the website.
6.2.2. Payment of Service Fee:
When we apply a service fee, you agree to pay this fee using the payment method accepted on the website. Details about the service fee and how to pay will be provided clearly before you make a transaction.
Contract Termination
Termination by Term or Agreement
7.1.1. Expiry of the Cooperation Term:
This contract may be terminated automatically upon the expiry of the cooperation term defined in the contract or through a written agreement between both parties.
7.1.2. Termination Agreement:
Both parties have the right to agree to terminate the contract before the expiration time in writing. This agreement should be made and fully documented with the relevant conditions and procedures to ensure legitimacy and clarity.
Our Termination Right
7.2.1. Right to Termination:
We reserve the right to terminate or suspend the services of the website and application if you violate any of the terms and conditions in this contract or violate applicable laws. This right of termination may be exercised without prior notice and we are not liable for any damages or losses arising from this termination.
7.2.2. Suspension of Service:
We also reserve the right to suspend service provision temporarily or permanently if necessary to protect the security, safety or operation of the website and application. In this case, we will try to notify you as soon as possible and take the necessary measures to ensure the legality and clarity of this suspension.
Effective After Termination
After the termination of the contract, you must stop using the website and application and comply with the termination provisions under this contract. The terms and conditions of the contract may continue in force after termination if necessary to ensure the legality and clarity of the rights and obligations of both parties.
Security and Privacy
Commitment to Protecting Personal Information
Confidentiality of Personal Information
We are committed to protecting your personal information with the highest seriousness and respect. We follow the principles and regulations of our security and privacy policy to ensure the security and safety of the personal information you provide.
Collection of Personal Information
When you register and use our services, we may collect and store your personal information such as name, address, phone number, email address and other information related to the use of our services.
Use of Personal Information
The personal information you provide may be used to manage your account, confirm transactions, provide services, contact and notify you of service-related issues. We may also use your personal information to analyze and improve your experience on our websites and apps.
No Sharing Personal Information
We undertake not to share your personal information with any third party without your express consent, except where required by law or as necessary to perform services related to motorbike rental transactions between the Lessee and the vehicle Owner.
Information Security
We use state-of-the-art technology security measures to protect your personal information from unauthorized access, loss, or misuse. However, we cannot fully guarantee the security of information on the network and are not responsible for any loss or damage arising from unauthorized access to your personal information.
Control of Personal Information Right
You have the right to control your personal information and to update or correct it at any time through your account on the website or application.
Proceed in accordance with the Privacy Policy
We recommend that you carefully read and understand our privacy and security policy before providing personal information. If you do not agree to any of the terms of this policy, you should stop using our website and services.
Privacy Changes
We may update and adjust our privacy and security policies from time to time to reflect changes in the way we collect, use, and protect your personal information. These changes will be published on our website and app and take effect as soon as they are posted. By continuing to use the service after this change, you agree to the changes.
Applicable Law and Dispute Settlement
Applicable Law
The terms and conditions herein are subject to and governed by the laws in force in the Socialist Republic of Vietnam
Dispute Resolution
9.2.1. In the event that a dispute arises out of or in connection with the use of our website and services, we prefer to take measures to resolve the dispute by negotiation and mediation.
9.2.2. If negotiation and mediation measures do not reach an agreement or do not resolve the dispute, any dispute or complaint shall be brought to settlement through a court of competent jurisdiction in the Socialist Republic of Vietnam.
9.2.3. The parties agree that the decision of the competent court in the Socialist Republic of Vietnam shall be final and binding on all parties concerned.
9.2.4. Various legal measures may be applied in accordance with the current law in the Socialist Republic of Vietnam to resolve disputes or complaints.
9.2.5. The provisions of this section do not affect the right of the Lessee or the vehicle Owner to participate in dispute resolution through other means as prescribed by law.
9.2.6. All costs arising from the dispute resolution process, including legal and attorneys' fees, shall be paid by the party causing the dispute in accordance with the regulations of the competent court.
